General Information
SEASnet provides computing support for staff workstations funded by 19900 accounts. For staff on other funding sources, SEASnet offers PC support (Windows only) for a monthly fee of $30. To authorize a support contract, please complete the form below.
Policies for Supported Machines
By submitting this request, you agree to the following terms:
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• The machine will remain under SEASnet support for a minimum of one year.
• Backups:
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o Differential backups are conducted weekly.
o Full backups are done monthly, with a storage limit of 30GB.
o If you exceed this limit, backups will be paused until your usage is within the allowed quota.
o Note: Outlook email clients are not included in backup services.
• For machines that do not conform to standard vendor specifications, SEASnet will attempt to provide support. However, you acknowledge that if SEASnet is unable to install necessary security patches or upgrades, the machine will be removed from support. Machines over five years old are not eligible for support.